Dealership service has a reputation it hasn't earned in a decade. The 'genuine parts, genuine technicians' pitch is mostly marketing — the tech working on your car spent three years learning one brand and is paid to finish the job in the flat-rate time the manufacturer sets. They're not looking harder than we are.
The warranty myth
Under Australian consumer law, you can service your car anywhere — including with us — and keep your new-car warranty valid, as long as the service is done to the manufacturer's schedule with the specified parts and fluids. The Motor Trades Association confirms this. The dealership won't mention it.
The time math
A dealership service typically takes a full day of your time: drop off at 7:30am, collect between 3 and 5pm. Usually you don't get the car back when promised. Our service: 90 minutes in your driveway. Same work, same stamp, same schedule.
Time off work is the real cost of dealership service. Nobody puts that on the invoice.
The price math
Pick any mainstream 2020-and-newer vehicle and compare a 30,000km service. Dealership: $580-720. Us: $380-480. Same filters, same oil spec, same coolant if needed. The gap is their overhead, not their quality.
Where the dealership still wins
Warranty repair work — always go to the dealer. Recall work — always go to the dealer. Anything the manufacturer is paying for, let them pay. Routine servicing is where mobile actually shines.
What you should ask us
Ask for the oil spec, the filter part numbers, and a copy of the technician's license. If we can't give you those in under a minute, don't book us. (We can.)
